Legal notice

LEGAL NOTICE (IMPRESSUM)

This Legal Notice governs the use of the website operated by NOS MADEIRA - COMUNICAÇÕES, S.A. located at http://63ax0m-pa.myshopify.com/ (the "Site").

In compliance with applicable Portuguese and European Union regulatory requirements regarding electronic commerce, transparency, and information society services, the identifying details of the merchant operating this platform are set out below.

1. Company Information & Legal Entity

Full Legal Name: NOS MADEIRA - COMUNICAÇÕES, S.A.
Store Name: Arte da Panela
Registered Corporate Address: RUA ESTADOS UNIDOS DA AMÉRICA, 51, 9000-090 FUNCHAL, PORTUGAL
Country of Registration: Portugal
Customer Support Email: [email protected]
Official Website: http://63ax0m-pa.myshopify.com/

2. Nature of Business

NOS MADEIRA - COMUNICAÇÕES, S.A. operates an online e-commerce platform specializing in the retail sale of residential kitchenware and cookware, including but not limited to:

Heavy-duty enamelled and cast-iron Dutch ovens (panela de ferro fundido / cocotte)
Countertop electrical slow cookers (panela de cozedura lenta)
High-heat traditional and non-stick woks (frigideira wok)
Associated culinary accessories and maintenance products

3. Intellectual Property Notice

All content published and made available on this Site—including text, website design, product descriptions, images, logos, graphics, brand names, page headers, software scripts, and visual layout—is the exclusive intellectual property of NOS MADEIRA - COMUNICAÇÕES, S.A. or its content suppliers and is protected by Portuguese, European Union, and international copyright, trademark, and database protection laws.

You may not reproduce, modify, copy, distribute, display, transmit, publish, or sell any content or materials obtained from this Site without prior express written permission from NOS MADEIRA - COMUNICAÇÕES, S.A..

4. Product Compliance & Safety Standards

All cookware and electrical products offered on our Site strictly conform to relevant European Union safety, health, and environmental standards:

Electrical Appliances (Slow Cookers): Comply with EU Low Voltage Directive (LVD), Electromagnetic Compatibility (EMC) regulations, and applicable CE marking standards.
Food Contact Materials (Dutch Ovens, Woks, Cookware): Conform to Regulation (EC) No 1935/2004 on materials and articles intended to come into contact with food, ensuring non-toxic, safe food preparation surface standards.

5. Liability Disclaimer

5.1 Website Content & Accuracy

While NOS MADEIRA - COMUNICAÇÕES, S.A. makes every effort to ensure that the information on this website is accurate, complete, and up to date, we make no guarantees, express or implied, as to its total accuracy. We reserve the right to correct typographical errors, misprints, or inaccurate pricing details at any time without prior notice.

5.2 External Links

Our website may contain links to third-party websites or external tools. We have no control over the content, privacy policies, or practices of external sites and accept no responsibility or legal liability for them.

6. Online Dispute Resolution (ODR) & Consumer Disputes

6.1 EU Online Dispute Resolution Platform

In accordance with Article 14 of Regulation (EU) No 524/2013, the European Commission provides an Online Dispute Resolution (ODR) platform to resolve consumer disputes out of court. You can access the platform here: http://ec.europa.eu/consumers/odr/

6.2 Alternative Dispute Resolution (ADR) in Portugal

In the event of a dispute regarding a purchase made on this platform, Portuguese consumers may submit their claim to an authorized Alternative Dispute Resolution entity. For Madeira residents or general Portuguese consumer assistance:

Centro de Arbitragem de Conflitos de Consumo da Região Autónoma da Madeira (CACC RAM)
- Address: Rua da Figueira Preta, n.º 10, 3.º andar, 9050-014 Funchal
- Web: http://www.madeira.gov.pt/cacc

7. Applicable Law & Jurisdiction

This Legal Notice shall be governed by and construed in accordance with the laws of Portugal. Any disputes arising in connection with the validity, interpretation, or execution of this notice or site usage that cannot be settled amicably shall be subject to the jurisdiction of the competent courts of Portugal, without prejudice to mandatory statutory rights guaranteed to consumers under applicable local laws.